EZ-INFO Kiosks are installed exclusively in hotels for the mutual benefit of the Hotels, their Staff,Guests and the EZ- INFO Advertisers. In most cases we have programs that provide the kiosk and support services to the hotel free of charge.

To inquire about receiving a kiosk for your property please contact us at:

EZ-INFO Kiosks, LLC,

Hummelstown PA - 717-697-0536

info@EZINFOkiosk.com

Today's prime visitor markets are fueled by affluent tourists who are willing and able to travel on a regular basis. This target audience is adventurous and looks to participate in varied recreational, cultural and leisure activities. What's more, they've increased their frequency of vacation time 70% in the last decade alone, purchasing family travel packages, weekend getaways, and active retreats of all descriptions.

Increasingly, this audience is looking for things to see and do on their vacation. These travelers are just as attracted to sightseeing, shopping, dining and museums as they are to skiing, golfing, boat tours or whitewater rafting. With the trend toward fewer full services concierge EZ-INFO “Guest Services” kiosk provide something that is likely to appeal to a broad section of this market, including the most discerning and daring of today's on-the-go travelers.

It is often a difficult and tiring process for visitors to discover what is available in a given community and how to navigate it. Many times, they must wade through a vast amount of poorly reproduced flyers, overstuffed or under-filled brochure racks and unreliable verbal directions to find out what a community has to offer.

Ez-Info Kiosks puts it all at your staff and guest’s finger tips. Descriptions, photos, maps and directions can be viewed and printed on demand in minutes at one of our kiosks. Up-to-date information on dining, shopping, family activities, museums, sight seeing, amusements and more are easily accessible with our convenient system.

EZ- Info Kiosks are an innovative form of interactive media placing local information on businesses and services directly at the fingertips of guests, front desk and bell staff allowing them to provide an impressive, value added service directly to guests. EZ-Info Kiosks provide accurate, unbiased information 24 hours a day, 7 days a week while at the same time providing easy quick answers to routine guest questions, such as directions. EZ-Info's kiosks enable hotels to present volumes of information in a fast, efficient, professional manner with no cost of maintenance.

EZ-Info Kiosks use the latest touch screen technology so no computer knowledge is necessary to use the kiosk. Staff & guests can move through the “pages” effortlessly by touching the desired button on the screen. The program has been refined over the last 6 years to make the information search process highly efficient for the user, once the desired information is located it can be printed using a high quality laser printer; providing a crisp clean hard copy of directions or information for the guest to take along. 

 Take a Tour of an EZ-INFO Kiosk

The link below will take you to our kiosk located on the front desk of the Crowne Plaza in Downtown, Harrisburg. What appears on your screen is what would appear in front of you if you were a guest in the hotel standing, in front of the flat screen monitor - RealTime.

What you will see is EXACTLY what guests see!

VIEW LIVE KIOSK

This "Anywhere & Everywhere" technology provides a web address to guests that are looking for local information PRIOR to their arrival via telephone, mail or email!
IMAGINE THE EFFICIENCY, NOT TO MENTION THE "WOW" FROM GUESTS!
Especially when they are used to just getting a list of names and numbers faxed to them.
Participating Hotels will also have the ability to put duplicate virtual "kiosks" anywhere in the hotel there is an internet connection:
- Bell Desk
- Concierge Desk
- Front Desk
- Business Center
- Club/Concierge Floor or Lounge
- Guests with Wi-Fi enabled laptops
Link to the Live Kiosk !

Why An EZ-INFO Guest Services Kiosk?

Demands placed on hotel staff today are many, as is the requirement to consistently deliver outstanding guest services. Often; front desk staff are the first and last impression a guest has of the hotel.
As with many hospitality positions today the turnover can be high, leaving inexperienced staff frequently interacting with guests.

Enter!  An Ez-Info “Guest Services” Kiosk:

 First Class, professional presentation of information to guests 24 hours a day, 7 days a week.
 Full page Laser print outs on demand
 Information is periodically updated & maintained by Ez-Info Kiosks. Saving the hotel staff the time and hassle of trying to maintain a huge database of up to date local information.
 Kiosks are prominently located in the main lobby near the front desk allowing easy accessiblity to hotel guests and staff during peak volume
 Ez-Info partners with our participating hotels to customize the information on each kiosk. In this way the hotel helps bring on advertisers to support their kiosk and the most relevant information is always present on the kiosk.
 EZ-INFO kiosks are always there, always on and always up to date; unlike printed information which becomes outdated, may not be specific to the local area and often runs out altogether.
 All information is categorized making searches quick and easy. The systems have the flexibility to expand both main screen categories as well as subcategories to facilitate searches.
 Our kiosks always provide consistent information, regardless of high turnover environments, new staff from other properties, etc. Some of our hotels find it an invaluable tool for training new staff on the local area.
 Communication is key - EZ-INFO staff stops in on a regular basis to service the system & talks to the front desk staff. We will always inquire as to any additional items that the hotel would like added and solicit feedback on any display advertisers on the system.
 Ez-Info kiosks will hold training sessions for hotel staff upon request. This is a great way to teach the staff to take full advantage of the system to save time and increase guest satisfaction.
 We update the Front Desk / concierge and bell staff every 35-45 days with a list of all the information that appears on the local kiosk network.
 Through partnerships in many markets guests are able to receive local privileges and discounts while staying in the area through market partner programs. This is a highly perceived value added feature that attracts display advertisers to support the kiosks and gets outstanding reviews from the hotel guests. It makes them feel like locals!

Flat Panel Kiosk This option is provided for hotels with 175 rooms or more and designed for the hotel with a small lobby or concierge desk. The flat panel touch screen is mounted on a swivel base and sits on top of the desk. The computer processor & laser printer are either stored in the desk or behind  it. This has quickly become our most popular option among our hotels.	Stand Alone Kiosk This kiosk is totaly self contained and stores the processor, screen and printer inside the custom built, ADA complient cabinet. This unit is provided to hotels with 250 rooms or more and requires 110v power and an open internet connection. (wired or wireless) The kiosk cabinet is covered in formica which gives endless flexability when matching interior wood grains, along with many other options. Cabinet Size 21"w x 24"d x 37"h.	Custom Kiosk This kiosk was designed and built by the hotel during a remodel. EZ-INFO Kiosks is happy to provide interior cabinet specifications so that hotel may build custom cabinetry that suits their specific needs.

We are always seeking new territories to expand. If you are a hotel or group of hotels that is interested in acquiring one of our guest services kiosks please contact our corporate office. We would very much like to meet with you and explain how our kiosk program works along with the options available.

Contact us at 717-697-0536 or kyle@EzInfoKiosk.com

Hotel Display Includes the following screens: